Support
Support runs on WhatsApp, so you talk to a person rather than a form. Send a message with your username and the server name and you will get a reply the same day.
+46 76 248 73 60
Every day, 09:00 to 23:00 CET
Deployment and billing
Questions about a purchase, a subscription change or a server that has not appeared yet in your dashboard.
Mods and configuration
Help with uploading mod archives, world settings values and the presets applied at deployment.
Connectivity
Trouble joining your world, community list visibility or sharing the address with your players.
Before you write
The wiki answers most common questions about mods, world settings and connecting, and the guides walk through everything a server owner needs on day one.